Bealls Reviews USA 2024 - Page 2 (2024)

: 27

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41% Would buy here again

Ordering 6.8

Service 5.8

Pricing 6.8

Delivery 6.4

Most relevant positive review

2024-03-25

Shoes and apparel for my wife

I recently bought shoes and clothes for my wife from an online store in Florida. Because I couldn...Read on

marion

Most relevant negative review

2024-05-10

Recent clothing purchase

I went shopping at that store the other day and I really wasn't impressed with the clothes. ...Read on

K. Renner

Review with most votes

2020-07-11

SUCH AMAZING PATTERNS

I purchased the pineapple quilt set and its so wonderful !!!! well, the set is amazing and becaus...Read on

jimmy collin

240

Reviews (27)

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Online purchase for in-store pick up
I just bought something online and chose the store pick-up option. But when I got to the store to get my stuff, they told me I had to pay extra for that service. The person at the counter was no help at all and even decided to make a rude comment about their own company's rules. It was really disappointing to deal with such unprofessionalism and bad customer service.
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See Also
Bealls Personal Credit Card Login, Payments, & Fees [2024]
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Returned shoes, False advertisem*nt
I had a really bad experience with something I bought online and needed to return. I called customer service to ask about how to return it and they told me I could go to any store location to do it. But when I went to the nearest store to return the shoes, they said they couldn't accept returns there. That was the opposite of what I was told on the phone, and it felt like they were lying to me. Since there isn't a store close to me, I had to go to UPS to ship it back, which cost me $15. I was super disappointed with the service and definitely won't shop there again.
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Incorrect Size Shoes Received
I just bought some shoes online and they sent me the wrong size. I reached out to customer service, but it took forever for them to fix the problem. And to top it off, they never sent me the right shoes and didn't even refund the shipping cost. Dealing with all of this was super frustrating and took up a lot of my time. Needless to say, I was not happy with how things turned out. I wouldn't suggest shopping here if you don't want to run into the same kind of problems.
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Sneakers purchase
If you like feeling let down and frustrated all the time, then this company is right up your alley. So here's the deal - I bought three pairs of sneakers online and was pumped to get them. But you won't believe what happened: I only got one pair two weeks later. And get this, they straight up canceled the other two pairs without even letting me know! Those were the ones I really wanted, too. It's like they fooled me with false promises just to take it all back at the end. Needless to say, I'm not giving them another shot and I'll definitely steer clear of recommending them to anyone.
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Paid off account in full
I just finished paying off my entire account, and then the next month I got slammed with all these surprise charges and fees! I even showed them proof that I paid everything and provided my account records, but the customer service team was no help at all. Because of this mess, my credit score took a hit. It's really frustrating to deal with a company that doesn't seem to know how to communicate or be honest with their customers. Now I'm not sure if I want to keep shopping there.
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clothing
I bought some clothes from this store not too long ago and man, let me tell you, I was so bummed out by the quality. It didn't match up at all to what was shown online and it literally fell apart after just a week of wearing it. I reached out to customer service a bunch of times to try and sort it out, but never heard back from them. The whole thing, from the lack of communication to the bad quality of the clothes, left me feeling super irritated and not happy with how things went down.
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Online purchase delay
I recently bought something online and was expecting it to arrive on a certain day, but it got held up. I called the shipping company and they said if it didn't show up, it was lost. I got in touch with the online store's customer service, but they told me they couldn't help for 12 days.
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Baby clothes for my granddaughter
I recently went to the bealls outlet in my town for the security guard left on my clothes removed. The associate asked for a receipts which I told her I didn’t have and she removed the guard. I would have left the store then but the assistant store manager walked over and rudely attempted to explain the situation. He informed that it was her job to ask if I had a receipt, so I asked him isn’t it also their job to insure there are no guards left on the clothes. He kept telling me that it would be no problem if I had a receipt, and I told him I wouldn’t need a receipt if it was removed when I purchased the item. Everytime I attempted to leave he would make another rude comment, causing a response. Other customers were starting to look at us and some even walked out. I happen to work in the customer service industry and this type of behavior would not be tolerated.
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